Terms and Conditions – Qualux Real Estate
1. Introduction
Welcome to the Qualux Real Estate website. These Terms and Conditions govern your use of the Qualux Real Estate website (the “Website”) and the services offered by Qualux Real Estate (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.
Qualux Real Estate operates as a buyer’s agent service across Queensland, New South Wales, and Victoria, Australia. These Terms and Conditions should be read in conjunction with our Privacy Policy.
2. Definitions
- “Client” refers to any person or entity that engages Qualux Real Estate’s services.
- “Content” refers to all information, text, images, data, links, software, or other material accessible through the Website.
- “Services” refers to the buyer’s agent and property advisory services provided by Qualux Real Estate.
- “User,” “you,” or “your” refers to the person accessing or using the Website.
- “Website” refers to the Qualux Real Estate website located at [website address] and all associated pages.
3. Website Use
3.1 Acceptable Use
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of any third party. Prohibited uses include but are not limited to:
- Using the Website in any way that breaches applicable local, national, or international laws or regulations
- Using the Website to transmit or upload any material containing viruses, Trojan horses, worms, or any other harmful programs
- Attempting to gain unauthorized access to our Website, server, or any connected database
- Attacking our Website via denial-of-service or distributed denial-of-service attacks
- Collecting or harvesting any information from the Website without our permission
3.2 Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Qualux Real Estate or its content suppliers and is protected by Australian and international copyright laws.
You may view, download, and print content from the Website for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices.
3.3 User Accounts
Some features of our Website may require you to create an account. When you create an account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
4. Online Booking System
4.1 Appointment Bookings
Our Website offers an online booking system for scheduling consultations and appointments. By using this system, you agree to:
- Provide accurate and complete information when making a booking
- Attend the scheduled appointment or provide at least 24 hours’ notice for cancellations
- Understand that booking an appointment does not constitute a formal engagement of our services
4.2 Booking Confirmations
All bookings made through our Website are subject to confirmation by Qualux Real Estate. We reserve the right to decline or reschedule appointments at our discretion.
5. Services and Representations
5.1 Property Advice Disclaimer
The information provided on this Website and through our Services is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Website for any purpose.
5.2 Market Predictions Disclaimer
Any market analysis, predictions, or forecasts provided through our Website or Services are based on current market trends and available data. Real estate markets are subject to fluctuations influenced by numerous factors beyond our control. Therefore:
- Past performance is not indicative of future results
- Market predictions should be considered opinions only and not guarantees
- All investment decisions should be made with consideration of your personal financial situation and risk tolerance
- We recommend seeking independent financial advice before making any property investment decisions
5.3 No Agency Relationship
No agency relationship is created between Qualux Real Estate and any User merely by accessing or using our Website. A formal client relationship is only established through a signed service agreement.
6. Privacy and Data Protection
6.1 Personal Information
We collect and process personal information in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
6.2 Data Storage
Personal information collected through our Website is stored securely in accordance with our Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
7. Limitation of Liability
7.1 Exclusion of Liability
To the maximum extent permitted by law, Qualux Real Estate excludes all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity) whether arising in contract, tort (including negligence), or otherwise, which you may suffer in connection with:
- Your use of the Website
- Your use of or reliance on information contained on or accessed through the Website
- Any technical issues or defects with the Website
- Any act or omission of Qualux Real Estate in relation to the Website
7.2 Consumer Guarantees
Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.
8. Indemnification
You agree to indemnify, defend, and hold harmless Qualux Real Estate, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your violation or breach of any terms of these Terms and Conditions.
9. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Qualux Real Estate. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Qualux Real Estate shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
10. Variations to Terms
Qualux Real Estate reserves the right to revise these Terms and Conditions at any time without notice. By using this Website, you are agreeing to be bound by the then-current version of these Terms and Conditions. It is your responsibility to check these Terms and Conditions periodically for changes.
11. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts in Queensland, Australia for the resolution of any disputes arising from or relating to these Terms and Conditions.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@qualux.com.au
Phone: +61 473 498 401
Mail: Level 18, 324 Queen Street Brisbane QLD 4000
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Qualux Real Estate regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral.
Last Updated: July 2025